Course Name:  Principles of Customer Service

 Date: Please contact us early to book for September and further 2015 opportunities for your staff  to gain this WorldHost experience to raise their standard and delivery of excellence in Customer Service - or 07931 734811

                                                                     Course Name: CIEH Level 2 award 'Food Safety'

Date: All July Dates Sucessfully Completed.  Please contact us to book for other new dates for this regularly run course -                  or 07931 734811 

Location: Your premises or Dart Valley Training dedicated location.

Course Duration: 7 hours (including CIEH 45 min multiple choice examination for award certificate)

Overview: These new qualifications are required to address new National Occupational Standards reflecting sector-specific needs. In line with this demand, the CIEH Level 2 Awards in Food Safety have been designed to address the food safety needs of the catering, manufacturing and retail sectors.

Outline programme: The qualifications cover the following topics: Legislation, Food safety hazards,Temperature control, Refrigeration, chilling and cold holding, Cooking, hot holding and reheating, Food handling, Principles of safe food storage, Cleaning, Food premises and equipment

                  Course Name: CIEH Level 2 award 'Healthier Food & Special Diets'

Date: July Dates - Sucessfully Completed.  Please contact us to see new dates for this course - or 07931 734811 

Location: Dart Valley Training, Baltic Wharf Offices, St Peters Quay, Totnes, Devon, TQ9 5EW

Course Duration: 7 hours (including CIEH 45 min multiple choice examination for award certificate)

Overview: The CIEH has launched the CIEH Level 2 Award in Healthier Food and Special Diets, an accredited nutrition qualification in light of increased public interest in this area. Consumers have become increasingly aware of the effects of a poor diet and businesses are keen to understand the links between diet and health to meet changing customer demands.

Outline Programme: The qualification covers the following topics: The relationship between nutrition, diet and health
The nutritional requirements of different population groups, Current policy, legislation and voluntary guidelines,
The effects of food processing on nutrient content, Nutrition labelling

                                                             For further information or to book a place on either of the courses please contact

                                                                                  Helen Savin - Dart Valley Training on 07931 734811

                                                                                          or email